Love the virtual challenges. also didn't get the email response as well, who should i contact?
Hi James. We appreciate your support with our virtual Challenges. If you did not receive an email to input your results, you can access that page here: https://toughmudder.com/virtual-5k-finish/
If you need any additional assistance, please contact our customer support team who would be happy to help. You can contact our support team at email@example.com.
My daughter and I did a challenging 5 mil hike on New Year’s Day. I signed up. No email response?
Hi Don. We are sorry to hear that you did not receive an email response. If you completed the event and wanted to input your results to receive your digital finisher badge, you can do so here: https://toughmudder.com/virtual-5k-finish/
If you need further assistance, please contact our customer service team who will be happy to assist you. You can contact customer support at firstname.lastname@example.org.
I have no idea how to see what the challenges are and I don’t k ow how to log them. It shows I’m registered for it on FitRankings but like I said, there is absolutely 0 direction with what I’m supposed to do
I have no idea how to look up what the challenges are.
My activities of running and lifting that I've done lately aren't syncing to the challenge either?
Hi Sarah. We are sorry that you have not been able to see what the activities you need to complete are. We have just sent you an email with the link to the activities that you need to complete.
If you have a device connected to your FitRankings account, the only activity that it will sync towards for this Deadpool Challenge is Happy Nerdy Thirty to Me! All of the other Challenges will require a manual entry follow the steps in this video: https://www.loom.com/share/525e6c933b17470197ccaa26faa5469c
If you need any further assistance, please reach out to our team at email@example.com.